Thursday, November 11, 2010

CTX: Edgesight is reporting Device Model as [Unknown]

Error: When you check the Edgesight console, you will found Device Model shows [Unknown]

Solution: This issue is caused by WMI on Citrix server. Verify WMI service is running. Rebuild the WMI using following article http://musumeci.blogspot.com/2010/11/ms-windows-management-instrumentation.html



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